Introduction

Cross Stitch is one of the finest retail brands in the country specializing in fabrics and prêt. The brand spun its identity from the classic cross stitch technique and evolved it to create limitless, beautiful designs rooted in the ancient art form.

CHALLENGE

To create a user friendly website showcasing the vast range of designs and collections the brand has and to provide a robust website which can assist the brand in achieving sales target hence meeting the forecasted sales online. A strong brand persona online with ToM recall, high-end designer wear brand association and brand voice was required.

Introduction

Cross Stitch is one of the finest retail brands in the country specializing in fabrics and prêt. The brand spun its identity from the classic cross stitch technique and evolved it to create limitless, beautiful designs rooted in the ancient art form.

CHALLENGE

To create a user friendly website showcasing the vast range of designs and collections the brand has and to provide a robust website which can assist the brand in achieving sales target hence meeting the forecasted sales online. A strong brand persona online with ToM recall, high-end designer wear brand association and brand voice was required.

OUR ROLE

  • Working on the UI/UX of the website, making sure art meets technology i.e keeping the brand aesthetics while using the state-of-the-art technology.
  • Developing and retaining brand persona on all digital platforms owned and used by the brand.
  • Promoting brand recognition, Top Of Mind awareness and brand recall through social channels and website.

Results

bounce rate

bounce rate

Decreased bounce rate by 20%

Website Session

Website Session

Increased website session duration by 8.25%

Pageviews

Fan base

Increased Facebook page engagement by 60%, and Instagram engagement by over 200%

Profitability

Profitability

Increased overall profitability by 12%

Quick Facts